Configuration Settings

The settings are organised into the following tabs

File Type Blocking - to block file types based on blacklisting/whitelisting rules
Count Limit - to enforce maximum number of attachments possible for each issue
Duplicate Blocking - to block users from uploading attachments with the same filename
Virus Scanning - to scan all uploaded attachments for virus threats
Notifications - to send an event notification to users

File Type Blocking

Settings	Description	Default	Example
List of extensions	The list of comma delimited file extensions to used for filtering.		jpg,png,gif
Filtering Mode	The mode of filtering Blacklist - All configured file types are blocked Whitelist - Only configured file types are allowed	Whitelist	Blacklist Whitelist
Allow files without any extensions	Whether to allow files without any extensions to be attached	Yes	Yes No
Error message	The error message to display to the user when invalid files are being attached to the issue	Please update the error message in the Attachment Checker configuration

Count Limit

Settings

Description

Default

Example

Max Attachment Limit

The maximum number of attachments allowed for each issue.
0 if no limit is to be enforced.

If no attachment are allowed, can revoke the Create Attachments
permission in the permission schemes

0

0
5
100

Max Attachment Message

The error message to display to the user when maximum
number of attachments has exceeded.

The number of attachments for this issue has exceeded

Count limit mode is disabled when user creates ticket from Jira Service Desk Customer Portal. Customer portal user can only upload attachment after a ticket is being created

Duplicate Blocking

Settings

Description

Default

Example

Check duplicate files

Whether to block uploads if filename is same as existing attachments for the issue.

Select Yes to turn on this feature. No otherwise.

Yes
No

Error Message

The error message to display when there are existing attachment
with the same filename

There is another file with the same name. Please check and rename your file

Duplicate Blocking mode is disabled when user creates ticket from Jira Service Desk Customer Portal. Customer portal user can only upload attachment after a ticket is being created

Virus Scanning

Settings	Description	Default	Example
Virus Scanning Enabled	The list of comma delimited file extensions to used for filtering.	No	Yes No
Full path to the scanner	The full path to the command line scanner		/usr/bin/sweep
Alert Message	The error message to be added as comment when an infected file is detected. It will be appended after the filename of the infected file virusfile.exe - Please delete the file and upload the disinfected one	Please delete the file and upload the disinfected one
Delete Virus Files	Whether to delete the infected attachment automatically	No	Yes No

Please refer to Additional steps for anti-virus scanning for instructions to set up the virus scanning.

Event Notification

Settings	Description	Default	Example
Event to fire	The notification event to fired when there is any modification made to attacments	None	Issue Updated

Accessing Configuration Panel

To access the configuration panel:

Go to the Jira Administration -> Add-ons
Click on Manage add-ons
Click on the Attachment Checker for Jira to expand the panel
Click on the Configure button
The Attachment Checker Settings page will be loaded

Updating Configuration Settings

To update the configuration settings for various settings

Click on the tab for each group
Click on the Edit Settings button
Make the changes accordingly
Click on the Save button