Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1 Current »

Key functionalities

  • The Attachment Scanning Queue page provides a list of attachments pending virus scan.

  • An alert banner will be displayed to inform admins if attachment has been in the queue for more than 30 minutes.

acj attachment scanning queue and alert banner.png

How to access Attachment Scanning Queue

The page can be accessed from the admin sidebar or via keyboard shortcut g + g.

acj accessing attachment scanning queue.png

What to do when admins sees the alert banner

When alert banner is displayed, it could imply that there is an issue with the virus scanning, resulting in attachment being in the queue for more than 30 minutes.

Admins can:

  • Observe if number of attachments in the queue decreases.

    • The queue may take some time to clear if large number of attachments or attachments with large file size are uploaded within a short period.

  • Check the logs for any errors.

  • Verify that virus scanner is working by running a manual scan.

  • No labels