...
| Info |
|---|
Please refer to Additional steps for virus scanning set up for detailed instructions. |
Infection vs Error
Admins can configure the actions to be taken for infection vs error:
Delete file
Email Jira Sysadmin Group
This can be used to prevent attachments from being deleted due to other reasons such as permission or out of memory error.
However, if the virus scanner used is unknown, all errors will be treated as an infection as we are unable to differentiate them.
| Info |
|---|
Let us know about your virus scanner via our Service Desk if virus scanner is unknown or incorrect virus scanner is detected. |
When an infection or error occurs:
A comment will always be added to the issue.
An email will be sent to the Jira Sysadmin Group if configured.
The file will be deleted if configured.