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Introduction

The Lookup Manager for Jira Cloud allows the user to set an issue field based on the value of another field in a project.

Example

I have a project, Jira Project Inventory (PROJINV), which stores the manager for each Jira Project. It has the following fields:

  • Summary

  • Reporter

  • Project Picker

Then I have another project, Service Desk (SD), in which people can raise requests to add themselves into the role of the project.

I have created the Lookup Manager: Update Issue Field post function.

Now, when the ticket is created and user has selected a project (e.g. Lookup Table ) for the Project Picker Field, 

the Lookup Manager will

  1. Use the fields in the SD ticket to compose a JQL.  

    project = PROJINV and "Project Picker[Project Picker (single project)]" = "Lookup Table" order by updated DESC

  2. Then take the corresponding fields in the matching PROJINV issue (e.g . Reporter) to populate another field in the SD (e.g. set the Assignee field)

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