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Introduction
The Lookup Manager for Jira Cloud allows the user to set an issue field based on the value of another field in a project.
Example
I have aSetup Lookup Project
Create a lookup project, Jira Project Inventory (PROJINV), which stores the manager for each Jira Project. It has the following fields:
Summary
Reporter
Project Picker
Image Added
Image RemovedThen I haveConfigure Post Function
Navigate to another project, Service Desk (SD), in which people can raise requests to add themselves into the role of the project.
1. Go to the workflow you wish to perform a lookup function.
2. Click on the edit button for the workflow you wish to amend
Image Added3. In your workflow page, choose the transition you wish to add lookup function. E.g. Create issue transition
Image Added4. I have created the Click Add post function to insert a lookup post function
Image Added5. Select Lookup Manager: Update Issue Field post function.
Image RemovedField to perform a lookup during issue transition
Image Added6. You should see the following fields
Lookup Project Key | The project to lookup for the Search Field(s) and Matching Field |
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Source Field(s) | The custom field which stores the lookup value to be searched in the lookup table. |
Search Field(s) | The custom field in which the lookup value will be searched |
Matched Field | The custom field in which the matching value will be returned |
Destination Field | Field in which the matching value will be populated in |
Action if No Value in Source Field |
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Action if No Records Matched |
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7. You can view the summary of the post function
Image Added8. Remember to publish the workflow
Image AddedExecute Post Function
Now, when the ticket is created and user has selected a project (e.g. Lookup Table ) for the Project Picker Field,
Image RemovedImage Addedthe Lookup Manager will
Use the fields in the SD ticket to compose a JQL.
Code Block project = PROJINV and "Project Picker[Project Picker (single project)]" = "Lookup Table" order by updated DESC
Then take the corresponding fields in the matching PROJINV issue (e.g . Reporter) to populate another field in the SD (e.g. set the Assignee field)
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