Configuration Settings
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Settings | Description | Default | Example |
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Filter Mode | The mode of filtering:
| Allowlist | |
Extensions | The list of comma delimited file extensions to be filtered. | jpg | jpg,png,gif |
Exceptions | Check the checkbox to:
| Unchecked | |
Check the checkbox to:
| Unchecked | ||
Error message | The error message to display to the user when invalid files are being | Please update the error message in the Attachment Checker configuration | |
Actor | The user to add comment when attachments have been deleted due to file extension/mime type being blocked. Leave blank to set as Anonymous. | ||
Comments | The security level of the comment added
| Internal |
File Size Checking
Info |
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Introduced in version 4.0.0 (Jira 7) and 5.0.0 (Jira 8). |
Settings | Description | Default |
---|---|---|
File Size Check | Check file size if uploaded attachment
| Disabled |
Error Message | The error message to display when file size exceeds the limit. | The file size has exceeded the maximum size limit. |
Total Size Limit | The total attachment size limit per issue. Enter '0' for no limit. | No limit |
Total Size Limit Error Message | The error message to display when total attachment size in issue exceeds the limit. | The total attachment size in this issue has exceeded the limit. |
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Settings | Description | Default | Example |
---|---|---|---|
Block Same Filename | Prevent users from uploading when there is an existing attachment with the same filename. |
| |
Error Message | The error message to display when there is an existing attachment with the same filename. | There is another file with the same name. Please check and rename your file | |
Delete Duplicates | Ensure only 1 unique copy of newly added attachments. Delete all copies except the oldest version. | No |
|
Actor | Specify the user to delete duplicates. Leave blank to set as Anonymous. | Anonymous |
Duplicate Blocking mode is disabled when user creates ticket from Jira Service Desk Customer Portal. Customer portal user can only upload attachment after a ticket is being created
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Attachment Download Log
Note |
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Available from version 2.7.0 onwards. |
Settings | Description | Default | Example |
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Logging Mode | Whether to enable the logging of attachments downloaded for each Jira issue. | Enable | Enable |
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