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Overview

Jira User Auditor gives Administrators an overview of the permission user have in Jira. In the report, it is being categorized under Administer, Read and Write permission.

Getting Started

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  1. Log in as Jira Administrator

  2. Go to Administration > Manage Apps

  3. Select User Audit > User Audit Manager

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  1. Select a Project Scope to scan

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  2. Select the Project you wish to scan. You do not need to select any Project if you have selected All Projects

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  3. Click Start Scan button to begin scanning

Scan Progress

Once the scan has started, you are able to track the scan progress on the page.

Scan In Progress

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  • Click on Refresh to refresh the scan progress

  • Click on Cancel Scan to stop the scan at any time

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The scanning may take some time depending on the number of projects and users in your Jira. Hence we have added support to show the progress of the scan.

Tip

There is no need to wait for the scan to complete. You can log in and reload the page anytime to view the status.
Another Jira admin can also check on the progress of your scan.

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While the scan is 

Status
colourBlue
titleIn Progress
, you can click on the following buttons

  • Refresh - Similar to reloading the page

  • Cancel Scan - Instruct the app to terminate the scanning once the current Jira project is done

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Once the scan has completed, the status will changed to

Status
colourGreen
titleCompleted

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  1. Click on Download

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  1. Report button to download the report

  2. Click on Start New Scan

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  1.  button to go back to the initial screen to run another scan

By clicking on Start New Scan, you
Info
Tip

For report details, you can refer to What is inside the Audit Report

Warning

You will not be able to return and download the report again. Please download the report before clicking on after clicking Start New Scan.

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All of the scan records will be recorded in the table under Audit Records.executions are recorded under Audit Records table for Jira admins to see when the previous scan was done and how long did it take.

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Info
  • If a user cancels a scan midway, the user's display name will be shown below the

    Status
    colourRed
    titleCancelled
    status

  • If a scan was stopped midway due to other reasons (E.g. Jira stopped / plugin disabled), “Plugin Disabled” will be shown below the

    Status

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Click on Purge Scan Records to clear the scan records.

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  • colourRed
    titleCancelled
    status

If the information is not necessary, you can click on the Purge Scan Records button to clear all the previous audit records.