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Installing Lookup Manager

There are 2 ways of installing depending on whether your Jira server has a direct connection to the Internet

With Internet Connection

  1. Log in as a Jira administrator
  2. Click on Administration link
  3. Under the Plugins section, click on Find New Add-ons
  4. Enter Lookup Manager in the texbox labelled with Search the Marketplace
  5. Click on the Install button to install the plugin
  6. Wait for the installation process to complete and click on the Close button
  7. Click on the Manage button to proceed with the configuration

Without Internet Connection

  1. Download the latest version of the plugin from the Atlassian Marketplace
  2. Log in as a Jira administrator
  3. Click on Administration link
  4. Under the Plugins section, click on Manage add-ons
  5. Click on the Upload add-on link
  6. Click on Choose File button and select the latest version of the plugin from the Marketplace (e.g. LookupManager-1.0.5.jar)
  7. Click on Upload button to upload the plugin
  8. A confirmation dialog box will appear

Check out the Lookup Manager Compatibility Matrix to find out which version you should use


Entering the License Key 

A Marketplace license is required for the plugin to work.

To update the license key:

  1. Go to the Universal Plugin Manager
  2. Click on the Lookup Manager under the User-installed Add-ons section to expand the panel 

  3. Paste the license key in the License key Text Box and click on the Update button