The Workflow Validation can notify user or stop workflow transition based on each Support Tracker Project.
All the Tracking Support Tracker Issues in the Support Tracker Project will be checked to see if it has breached the warning level or 100% utilisation.
Configure the workflow validation setting:
Setting | Description | Options |
---|---|---|
Support Tracker Project | The Support Tracker project that the validation will take reference from i.e. the Warning Level, Reference Date and Number field, JQL Query | List of all Support Tracker projects |
Validation Response for Warning | The Type of Validation response when utilisation has exceeded Warning level | None |
Stop Transition | ||
Continue transition and comment on Support Tracker issue | ||
Stop transition and comment on Support Tracker issue | ||
Validation Response for Exceed | The Type of Validation response when utilisation has exceeded 100% | Stop Transition |
Continue transition and comment on Support Tracker issue | ||
Stop transition and comment on Support Tracker issue | ||
Include current issue? | Whether to include the credit entered from the current Jira issue that is transitioning | Include |
Ignore |