You can read the
Concepts
page to have some basic ideas on the terminologies used
Install
the Day Elapsed plugin and enter the license key
Add a Traffic Light custom field
for tracking the days elapsed
Configure the calendars
to let the plugin know the working days and hours for calculating the days elapsed
Define the traffic light mappings
with conditions (simplified version of JQL) to indicate how many days are considered yellow and red
Modify your workflow
to add the
Calculate Days Elapsed for Traffic Light
post functions to start and stop the counting
Start creating your issues to see Days Elapsed and Traffic Light working
Search
for the Traffic Light by the SLA color or days elapsed (
new in Version 1.0.0)