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Goal

This section shows the instructions to configure Workflow Post Function to perform a lookup during issue transition to update table column value.

Pre-requisites

✔️ Create a lookup table
✔️ Jira Administrators permission to create / edit Workflow Post Function

Demonstration

The Lookup Manager use the value in the App field, get the App Management Table to search the App column. If there is a matching row, get the value in the Manager column and then set it in the Assignee field.

WorkflowReversePostFunctionSimpleExample.mp4

Configuration steps

1. Go to the workflow you wish to perform a lookup function.

2. Click on the edit button for the workflow you wish to amend

3. In your workflow page, click on the transition you wish to add lookup function. 

4. Click Add post function to insert a lookup post function 

5. Select Lookup Manager: Update Issue Field to perform a lookup during issue transition

6. You should see the following fields

Source Field

The custom field which stores the lookup value to be searched in the lookup table.

Lookup Table

Lookup table which store the data set to be searched

Search Column

Column in which the lookup value will be searched

Field Value to update Destination column

Field in which the value will be used to update the destination column

Destination Column

Destination column to be updated

Action if No Records Matched

  1. Skip the update and continue

    • Do nothing 

  2. Default to a value

    • If no match found, the value will be set to a default value pre-defined  

Default Value

Pre-defined default value to be mapped to destination field when no records matches the lookup value and "Default to a value" option is selected

7. You can view the summary of the post function

8. For this tutorial, you need to remove the Assign the issue to the current user. Please note that the issue will only be assigned to the current user if the current user has the 'Assignable User' permission.

8. Remember to publish the workflow

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