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In order to determine whether it is a client side error caused by the browser or a server side error, we can use the Chrome's Javascript console to inspect for any error messagesmessage(s)

Steps

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1. Log in to the application (e.g. Confluence/Jira) with a Google Chrome browser
2. Open a dedicated Console panel with the keyboard shortcut
   1. Windows / Linux: Ctrl+Shift+J
   2. Mac: Cmd+Opt+J
3. If the Console tab is not selected, click on the Console
   
   
   
4. Try to repeat the steps leading to the error
5. Check the console tab for any error messages
6. Please provide us a screenshot of the output