How to check the browser console for Javascript errors

Owned by Hua Soon SIM [Akeles]
Last updated: Dec 04, 2017 by Stella

Introduction

In order to determine whether it is a client side error caused by the browser or a server side error, we can use Chrome's Javascript console to inspect for any error message(s)

Steps

  1. Log in to the application (e.g. Confluence/Jira) with a Google Chrome browser
  2. Open a dedicated Console panel with the keyboard shortcut
    1. Windows / Linux: Ctrl+Shift+J
    2. Mac: Cmd+Opt+J
  3. If the Console tab is not selected, click on the Console


  4. Try to repeat the steps leading to the error
  5. Check the console tab for any error messages
  6. Please provide us a screenshot of the output