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Workaround for 'ERR_INSUFFICIENT_RESOURCES' Error in Jira Dashboards

Owned by Joen, created
Last updated: Nov 12, 2024
2 min read

Background

When users has multiple gadgets on a dashboard, multiple reloads are required for the gadgets to display properly.

Two ways to spot this error:

  1. The console logs shows that a large amounts of request results in Failed to load resource: net::ERR_INSUFFICIENT_RESOURCES

    ConsoleLog_Error.png

  2. The network logs shows that the gadget has finished running but unable to see the results in the gadgets.

    network_log.png

Root Cause

This is a known issue for Jira and also occurs with Atlassian gadgets (e.g. heatmap).

When loading a JIRA Dashboard page, if gadgets are present the browser will make a high number of requests to server for the webresources (CSS, JS) to load the results so the number of web requests can significantly increase dependent on the higher number of gadgets.

Possible results seen in the console logs and network tab are:

  1. For the (failed) status requests, this is likely due to the chrome not being able to handle the large amount of requests resulting in the error "Failed to load resource: net::ERR_INSUFFICIENT_RESOURCES".

  2. For the (finished) status requests, this is likely due to the chrome not being able to return a status code when there are too many requests.

 

Possible Workaround 

  • Reload the dashboard again so that it can reuse the cached resources

  • Reduce or consolidate the number of gadgets on the dashboard

Reference