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Bars not shown when dashboard is exported to PDF

Problem

When dashboard is exported using Better PDF Exporter for Jira Cloud, the bars are not visible in the exported PDF.

Exported with animation on

Exported with animation off

Exported with animation on

Exported with animation off

Troubleshoot

Please check that Animation is set to Off in the gadget configuration.

Please let us know if turning off animation does not fix the problem.