View Multiple Filter Chart in Public Confluence Pages
Applicable from V.2.4.2
Before V.2.4.2, this error message will be shown on the public Confluence page when anonymous users are viewing your public Confluence page
Prerequisite
Make sure you allow your Confluence to pull data from the Jira instance.
You can check the access tokens via the link format here: http://<JiraBaseURL>/plugins/servlet/oauth/users/access-tokens
Troubleshoot
After installing v.2.4.2, if you still have the above error, please refresh Confluence's cache.
Confluence Administration (General Configuration) > Cache Management > Click on "Flush all"
Refresh and clear the cache on your browser to view the gadget on your public Confluence Page.
Scenarios
Based on the scenario below, you can get different result on your confluence page when anonymous users are viewing your public Confluence page
Scenario | Result in Jira | Result in Public Confluence Page | ||
|---|---|---|---|---|
Filter | Project | Dashboard | ||
|
Group: |
Public | | |
Public |
Application access: |
Public | | |
Public |
Group: |
Private | | |
Public |
Group: |
Public | | |