Quick Start
Goal
This section takes you on a tour of Lookup Manager' basic functionality via a simple scenario to set the Assignee field based on the App selected
Scenario
As an App Administrator, you are managing the apps that your company's workforce uses. The App name and its corresponding Manager name are listed in the table below.
App | Manager |
---|---|
Alana | |
Jira | Jennifer |
Confluence | Ryan |
… | … |
When the user encountered any problems setting up the app, you need to create an issue and assign it to the App Manager to resolve.
if (App == Email)
Assignee = Alana
elseif (App == Jira)
Assignee = Jennifer
elseif (App = Confluence)
Assignee = Ryan
...
Demonstration
Step 1: Create Lookup Table
Step 2: Setup Workflow Post Function to set the Assignee field based on the App selected