The settings are organised into the following tabs
Settings | Description | Default | Example |
---|---|---|---|
List of extensions | The list of comma delimited file extensions to used for filtering. | jpg,png,gif | |
Filtering Mode | The mode of filtering
| Whitelist | Blacklist Whitelist |
Allow files without any extensions | Whether to allow files without any extensions to be attached | Yes | Yes No |
Error message | The error message to display to the user when invalid files are being attached to the issue | Please update the error message in the Attachment Checker configuration |
Settings | Description | Default | Example |
---|---|---|---|
Max Attachment Limit | The maximum number of attachments allowed for each issue. If no attachment are allowed, can revoke the Create Attachments | 0 | 0 5 100 |
Max Attachment Message | The error message to display to the user when maximum number of attachments has exceeded. | The number of attachments for this issue has exceeded |
Count limit mode is disabled when user creates ticket from Jira Service Desk Customer Portal. Customer portal user can only upload attachment after a ticket is being created
Settings | Description | Default | Example |
---|---|---|---|
Check duplicate files | Whether to block uploads if filename is same as existing attachments for the issue. Select Yes to turn on this feature. No otherwise. | Yes | |
Error Message | The error message to display when there are existing attachment with the same filename | There is another file with the same name. Please check and rename your file |
Duplicate Blocking mode is disabled when user creates ticket from Jira Service Desk Customer Portal. Customer portal user can only upload attachment after a ticket is being created
Settings | Description | Default | Example |
---|---|---|---|
Virus Scanning Enabled | The list of comma delimited file extensions to used for filtering. | No | Yes No |
Full path to the scanner | The full path to the command line scanner | /usr/bin/sweep | |
Alert Message | The error message to be added as comment when an infected file is detected. virusfile.exe - Please delete the file and upload the disinfected one | Please delete the file and upload the disinfected one | |
Delete Virus Files | Whether to delete the infected attachment automatically | No | Yes |
Please refer to Additional steps for anti-virus scanning for instructions to set up the virus scanning.
Settings | Description | Default | Example |
---|---|---|---|
Event to fire | The notification event to fired when there is any modification made to attacments | None | Issue Updated |
To access the configuration panel:
To update the configuration settings for various settings