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  1. The Support Tracker Report is available for all non Support Tracker projects
  2. Navigate to the target project's overview/summary page
  3. The Support Tracker Report can be found under the project's left sidebar

  4. The Support Tracker Report will list all the Support Tracker project that has any Support Tracker issue with the current project in it's the Support Tracker Bucket

  5. The Maintenance Period will list all the Support Tracker issues for the selected Support Tracker project

  6. The report will show the Support utilisation, balance, as well as issue details for all issues that contributes to the total utilisation
  7. When multiple projects are selected for the Support Tracker Bucket, the report will calculate the utilisation from all the project selected in the bucket


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