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Result on how your lookup the values is stored in your Lookup Table

Please look at "Action if No Records Matched" located in /wiki/spaces/LOOKUP/pages/45908023 and configure your preferred settings when no matching platforms is found in your post function.

Tips

1. Field type Storing Formats we have identified

   Plugin	Custom Field Type	Format	Example
   Jira	Select List (cascading)	{null=parent value, 1=child value}	{null=jira, 1=7.9.x}
   Dynamic Forms for Jira	Deviniti [Dynamic Forms] - Dynamic Cascading Select	{null=parent value, 1=child value}	{null=jira, 1=7.9.x}
   Multi-Level Cascading Select	Multi-Level Cascading Select	[parent value, child value, grandchild value]	[jira, 7.9.x, 4 ]

   
   

2. Finding your other option's value? Update your Lookup Table Row values based on how your Lookup String with any of the methods below.

   1. View your parent and child values via a SQL query
      Image Modified

      Code Block

      SELECT cf.cfname "Field Name", cfo1.customvalue "Primary Option", cfo2.customvalue "Secondary Option", concat("{null=", cfo1.customvalue, ", 1=", cfo2.customvalue, "}") "Lookup String" FROM customfield cf, customfieldoption cfo1, customfieldoption cfo2 WHERE cfname = 'Platform Version/s' AND cf.id = cfo1.customfield AND cf.id = cfo2.customfield AND cfo1.parentoptionid is null AND cfo2.parentoptionid = cfo1.id

      
      

   2. View your cascading field's value via a script (with ScriptRunner)

      Code Block

      import com.atlassian.jira.component.ComponentAccessor; import com.atlassian.jira.issue.CustomFieldManager; import com.atlassian.jira.issue.fields.CustomField; import com.atlassian.jira.issue.fields.FieldManager; import org.apache.log4j.Level; import org.apache.log4j.Logger; Logger logger = Logger.getLogger("com.akeles.jira"); logger.setLevel(Level.DEBUG); CustomFieldManager customFieldManager = ComponentAccessor.getCustomFieldManager(); def issue = ComponentAccessor.getIssueManager().getIssueByCurrentKey("TESTPROJ-123") // the custom field id we are pulling is: 10901 CustomField cField = customFieldManager.getCustomFieldObject(10901L); String cFieldValue = (String) issue.getCustomFieldValue(cField); logger.debug("Custom field's value is = " + cFieldValue);

      
      

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