The settings are categorised into the following tabs:
| Table of Contents |
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File Type Blocking
| Info |
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Refer to Restrict attachments by file type for more info on the filtering. |
Settings | Description | Default | ||||
|---|---|---|---|---|---|---|
Filter Mode | The filter Filter mode for uploaded attachments:
| Allowlist | ||||
Extensions | Enter list List of comma delimited file extensions to be filtered. | jpg | ||||
Exceptions | Check the checkbox to: Always allow password protected Microsoft Office files Unchecked | |||||
Check the checkbox to: Always allow Microsoft Office files encrypted with sensitivity labels Unchecked | ||||||
Error messageMessage | The error message displayed to display when invalid files are attached are being attached to an the issuePlease update the error message in the Attachment Checker configuration. For example:
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Actor | The user to add comment when attachments have been deleted due to invalid extension/mime type. Leave blank to set as Anonymous. | |||||
Comments | The security level of the comment added:
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File Size Checking
| Info |
|---|
Refer to Limit the file size for different user groups for more info on setting the file size limits. |
Settings | Description |
|---|
Default
File Size Check |
To check file size |
of uploaded attachment |
Enable
Disable
:
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Error Message | The error message to display when file size exceeds the limit. For example:
| |||
Total Size Limit | The total attachment size limit per issue. Enter '0' for no limit. |
No limit
Total Size Limit Error Message | The error message to display when total attachment size in issue exceeds the limit. For example:
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Count Limit
Settings | Description |
|---|
Default
Max Attachment Limit | The maximum number of attachments allowed |
per issue. |
Enter '0 |
' for no limit |
.
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0
0
5
100
| |
Error Message | The error message to display |
when |
number of attachments |
in the issue has reached the limit. For example:
|
|
...
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Duplicate Blocking
Settings | Description |
|---|
Default
Block Same Filename | Prevent users from uploading when there is an existing attachment with the same filename |
:
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Error Message | The error message to display when there is an existing attachment with the same filename. For example:
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Delete Duplicates |
Ensure only 1 unique copy of newly added attachments.
To delete all duplicates except the oldest version |
:
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| ||
Actor |
The user to delete duplicates and add comment. Leave blank to set as Anonymous. |
Anonymous
Duplicate Blocking mode is disabled when user creates ticket from Jira Service Desk Customer Portal. Customer portal user can only upload attachment after a ticket is being created
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Comments | The security level of the comment added:
| ||||
Disable Comment | Disable issue commenting when duplicates are deleted:
| ||||
Disable Update Notification | Disable issue updated notification when duplicates are deleted:
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Virus Scanning
| Info |
|---|
Refer to Additional steps for virus scanning set up for more detailed steps. |
Settings | Description |
|---|
Default
Example
On Access Scanning |
Add comment when infected files are deleted by on access scanner after they are uploaded:
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Virus Scanning |
Scan attachments for virus after they are uploaded:
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Scanner Path | The full path to the command line scanner. For example:
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Additional Options | The additional options for the command line scanner. Leave empty if not required. |
Alert Message | The error message to be added as comment when an infected file is detected. |
It will be appended after the filename
Filename of the infected file |
virusfile.exe - Please delete the file and upload the disinfected one
Please delete the file and upload the disinfected onewill be included in the comment. |
Delete Virus Files |
Whether to delete the infected attachment automatically
No
Yes
No
Please refer to Additional steps for anti-virus scanning for instructions to set up the virus scanning.
Event Notification
...
Settings
...
Description
...
Default
...
Example
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Event to fire
...
The notification event to fired when there is any modification made to attachments
...
None
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Issue Updated
Attachment Download Log
...
Settings
...
Description
...
Default
...
Example
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Logging Mode
...
Whether to enable the logging of attachments downloaded for each Jira issue.
...
Enable
...
Enable
Disable
Accessing Configuration Panel
To access the configuration panel:
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Go to the Jira Administration -> Add-ons
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Click on Manage add-ons
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Click on the Attachment Checker for Jira to expand the panel
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The Attachment Checker Settings page will be loaded
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Delete virus infected attachments after they are uploaded:
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Actor | The user to add the virus alert comment. Leave blank to set as Anonymous. | ||||
Comments | The security level of the comment added:
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Notifications
| Info |
|---|
Refer to Email notification for attachment updates for more info. |
Settings | Description | ||
|---|---|---|---|
Event to Fire | The event to fire when attachments are added/removed. This event can be used in the notification scheme.
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Attachment Download Log
| Info |
|---|
Refer to Restrict attachment downloads for more info on how to restrict groups and/or project roles from downloading attachments. |
Settings | Description | ||||
|---|---|---|---|---|---|
Logging Mode | Keep track of the user and date time of attachment downloads:
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