What is an Out-of-Office Period
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The table below summarises the purpose of various fields
Configuration | Field Name | Description |
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Out of Office Period | ||
S/N | Number of Out of Office Periods defined | |
From | You will be away from? | The starting start and end date when the person is going to be out of office.To The last day where the person is not going to be around. |
Message | The first part of out of office message (Period message + Recur Rule message) to be added as comment. | |
Recurring Rule | ||
Project | The project which this out of office rule is to be applied to. | Covering|
Reassign Issue | Choose an option:
| |
Coverer | The user id of the person for the matching issue to be reassigned to | |
Message | The second part of out of office message (Period message + Recur Rule message) to be added as comment. | |
Post internal comment on issue re-assignment, @mentioned and internal comment. If unchecked, comment shall always be public for Jira Service Desk Projects | Check this option to add out of office messages as an internal comment in Jira Service Desk Projects. |
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Click on Add Recurring Rule
Fill in the fields accordingly
Project (Unique selection)
There is validation on this field
Reassign Issue
Coverer - only appear if “Assigned to Coverer” is selected for #2.b
Message
Checkbox - only appear if #1 is a Service desk project, or “All other projects” is selected
Click on OK
Note |
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The order of “All other projects” matters. |
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