{"xsrfToken":"BIHQ-2PSN-8B0G-I1RT_8b043465d1d015052d819e8d96a991c01f2d1da7_lout","branding":{"id":"1","key":"support","name":"Addons Support","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Akeles Service Desk","sharedPortalName":"Akeles Service Desk","userInitialAnnouncementMessageWiki":"<p><a href=\"https://marketplace.atlassian.com/apps/1223780/tissue-table-of-linked-issues?hosting=server&tab=overview&utm_source=website&utm_medium=banner&utm_campaign=guide&utm_content=sd\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"><span class=\"image-wrap\" style=\"\"><img src=\"https://akeles.jira.com/wiki/download/attachments/1677459646/tissuebanner3.png\" width=\"100%\" style=\"border: 0px solid black\"></span></a></p>","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"de-DE":{"localeDisplayName":"German (Germany)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"en-US":{"helpCenterTitle":"Welcome to Akeles Service Desk","sharedPortalName":"Akeles Service Desk","announcementMessage":"[!https://akeles.jira.com/wiki/download/attachments/1677459646/tissuebanner3.png|width=100%!|https://marketplace.atlassian.com/apps/1223780/tissue-table-of-linked-issues?hosting=server&tab=overview&utm_source=website&utm_medium=banner&utm_campaign=guide&utm_content=sd]","localeDisplayName":"English (United States)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"support","projectId":12000,"serviceDeskId":1,"name":"Addons Support","description":"<p>Welcome! You can raise a Addons Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"9","name":"Email Support","descriptionHtml":"","callToAction":"Email Support","introHtml":"","icon":11632,"iconUrl":"https://akeles.jira.com/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11632","groups":[],"key":""},{"id":"8","name":"Request for help","descriptionHtml":"","callToAction":"Request for help","introHtml":"<p>Report a bug, feature request or ask question about the add-on</p>","icon":11627,"iconUrl":"https://akeles.jira.com/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11627","groups":[1],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f84a7178-4f88-3846-b633-bc65edcb3896","appLinkName":"CONFLUENCE (akeles.jira.com)","appLinkUrl":"https://akeles.jira.com/wiki","spaceKey":"SUPPORT","spaceName":"Addons Support","spaceUrl":"https://akeles.jira.com/wiki/spaces/SUPPORT"},"labels":[],"projectKey":"SUPPORT","serviceDeskId":1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUPPORT","userLanguageHeader":"","userLanguageMessageWiki":"<p><a href=\"https://marketplace.atlassian.com/apps/1223780/tissue-table-of-linked-issues?hosting=server&tab=overview&utm_source=website&utm_medium=banner&utm_campaign=guide&utm_content=sd\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"><span class=\"image-wrap\" style=\"\"><img src=\"https://akeles.jira.com/wiki/download/attachments/1677459646/tissuebanner3.png\" width=\"100%\" style=\"border: 0px solid black\"></span></a></p>","defaultLanguageMessage":"[!https://akeles.jira.com/wiki/download/attachments/1677459646/tissuebanner3.png|width=100%!|https://marketplace.atlassian.com/apps/1223780/tissue-table-of-linked-issues?hosting=server&tab=overview&utm_source=website&utm_medium=banner&utm_campaign=guide&utm_content=sd]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":8,"projectId":12000,"form":{"name":"Request for help","descriptionHtml":"","callToAction":"Request for help","intro":"<p>Report a bug, feature request or ask question about the add-on</p>","instructions":"","icon":11627,"iconUrl":"https://akeles.jira.com/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11627","key":""},"fields":[{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Details on how we can help","description":"It will be helpful if you can let us know how we can help you","descriptionHtml":"<p>It will be helpful if you can let us know how we can help you</p>","required":true,"displayed":true},{"fieldType":"text","fieldId":"customfield_11500","fieldConfigId":"12301","label":"JIRA/Confluence version","description":"Please tell us your JIRA/Confluence Version","descriptionHtml":"<p>Please tell us your JIRA/Confluence Version</p>","required":true,"displayed":true},{"fieldType":"select","fieldId":"customfield_11307","fieldConfigId":"12300","label":"Add-ons","description":"Please select an add-ons","descriptionHtml":"<p>Please select an add-ons</p>","required":true,"displayed":true,"values":[{"value":"10500","label":"Attachment Checker for Confluence","selected":false,"children":[]},{"value":"10410","label":"Attachment Checker for Jira","selected":false,"children":[]},{"value":"10403","label":"Calendar Heatmap Gadget for Jira","selected":false,"children":[]},{"value":"10501","label":"Canned Search for Confluence","selected":false,"children":[]},{"value":"10411","label":"Canned Search Gadget for Jira","selected":false,"children":[]},{"value":"10701","label":"Countdown Gadget for Jira","selected":false,"children":[]},{"value":"10404","label":"Countdown Timer for Confluence","selected":false,"children":[]},{"value":"10800","label":"Dashboard Folders for Jira","selected":false,"children":[]},{"value":"10412","label":"Day Elapsed Plugin for Jira","selected":false,"children":[]},{"value":"10405","label":"Gauge Gadgets Plugin for Jira","selected":false,"children":[]},{"value":"10406","label":"Hinch Panels Plugin for Confluence","selected":false,"children":[]},{"value":"10414","label":"Inspire for Confluence","selected":false,"children":[]},{"value":"10413","label":"Inspire for Confluence Cloud","selected":false,"children":[]},{"value":"10804","label":"Issue Archiver for Jira","selected":false,"children":[]},{"value":"10415","label":"Lookup Manager for Jira","selected":false,"children":[]},{"value":"10408","label":"Menu Gadgets for Jira","selected":false,"children":[]},{"value":"10416","label":"Multiple Filters Chart Gadget for Jira","selected":false,"children":[]},{"value":"10417","label":"Out Of Office Assistant for Jira","selected":false,"children":[]},{"value":"10801","label":"Page Linker for Confluence","selected":false,"children":[]},{"value":"11049","label":"Plain Text Renderer","selected":false,"children":[]},{"value":"10409","label":"Public Issues Status Tracker for Jira","selected":false,"children":[]},{"value":"10805","label":"Smart Issue Searcher","selected":false,"children":[]},{"value":"10803","label":"SQL Reporter for Jira","selected":false,"children":[]},{"value":"10702","label":"Support Tracker","selected":false,"children":[]},{"value":"10802","label":"Table Custom Fields for Jira","selected":false,"children":[]},{"value":"10418","label":"Three Dimensional Date Gadgets","selected":false,"children":[]},{"value":"10407","label":"Three Dimensional Date Gadgets Lite","selected":false,"children":[]},{"value":"11051","label":"Tissue - Table of linked Issues","selected":false,"children":[]},{"value":"10419","label":"Others (Pls specify in Plugin Version)","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","fieldId":"customfield_11501","fieldConfigId":"12302","label":"Add-ons version","description":"Please tell us the version of the add-ons","descriptionHtml":"<p>Please tell us the version of the add-ons</p>","required":true,"displayed":true},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Screenshots or log files","description":"It will be useful to provide us screenshots or log files if you are having an error","descriptionHtml":"<p>It will be useful to provide us screenshots or log files if you are having an error</p>","required":false,"displayed":true},{"fieldType":"text","fieldId":"customfield_12114","fieldConfigId":"13115","label":"SEN","description":"","descriptionHtml":"","required":false,"displayed":true},{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/8","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/8","calendarParams":{"firstDay":0,"date":"2021-05-09T16:25:04+0800","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"f84a7178-4f88-3846-b633-bc65edcb3896","appLinkName":"CONFLUENCE (akeles.jira.com)","appLinkUrl":"https://akeles.jira.com/wiki","spaceKey":"SUPPORT","spaceName":"Addons Support","spaceUrl":"https://akeles.jira.com/wiki/spaces/SUPPORT"},"labels":[],"projectKey":"SUPPORT","serviceDeskId":1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6Ld4_hgUAAAAANjrBz-GTX5-V_jL1Y9o9kpmmdPW","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwMTU0MzI0NC03Y2M2LTQyYmQtODM0NS03MGM5Y2Q2ODNiYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMjAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2MjA1NDk5MDQsIm5iZiI6MTYyMDU0ODY0NH0.4OSzcD9WWXAJp9PqCp_auSnNEryPmcH_EEGbLwqY5ck","targetCollection":"upload-project-12000","endpointUrl":"https://api.media.atlassian.com","clientId":"01543244-7cc6-42bd-8345-70c9cd683bb3","tokenDurationInMins":20},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=akeles","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BIHQ-2PSN-8B0G-I1RT_8b043465d1d015052d819e8d96a991c01f2d1da7_lout","baseUrl":"https://akeles.jira.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"52428800","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"01543244-7cc6-42bd-8345-70c9cd683bb3","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}