We're updating the issue view to help you get more done.Learn more

Post function for workflow transition "Create" isn't working

we have two post function for "Days Elapsed". One is for the "Create" transition and the other for the "Done" transition.
If I move issues manually on the Kanban board the functions work just fine. BUT when the issue is created automatically by incoming mail handler, the "Start calculating the number of working days for custom field: Days Elapsed." isn't working.

Please help us so solve this.

How can I provide you screenshots?