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Post function for workflow transition "Create" isn't working

Hello,
we have two post function for "Days Elapsed". One is for the "Create" transition and the other for the "Done" transition.
If I move issues manually on the Kanban board the functions work just fine. BUT when the issue is created automatically by incoming mail handler, the "Start calculating the number of working days for custom field: Days Elapsed." isn't working.

Please help us so solve this.

How can I provide you screenshots?

Best,
Sven

Status

Assignee

TZR

Reporter

TZR