Gadget does not show any Config Option and is empty

Description

Hi,

I have created a Canned Filter, to allow a search Gadget for our customers.
They shall have a searchfield, taht uses a search textbox to search for Issues of a particular type.
So My canned filter is:

issuetype = Kunde and Summary ~ "Andreas"

I have configured everything as described, but I cannot create a Search Gadget.
The Gadget is empty and shows no config menu entry.
Can you help me fix this?
Do you know that Bug?

regards Andreas

Environment

Atlassian JIRA Project Management Software (v7.1.9#71013-sha1:1aa0586)

Activity

Show:
Hua Soon SIM [Akeles]
August 25, 2016, 6:26 AM

So the root cause was due to the firewall blocked the response because there is no same-origin header.

Closing this issue since it is not a plugin bug.

Andreas Haaken
August 24, 2016, 11:49 AM

We got it fixed by config of the server. (colleagues were too defensive)

Andreas Haaken
August 24, 2016, 8:48 AM

Hi, there are several Errors in the lgs: See attached logfile

Hua Soon SIM [Akeles]
August 24, 2016, 8:31 AM

Hi ,

Can you check whether the server base url is configured correctly?

If it does not work, can you use Google Chrome to check whether there is any error with the following steps:

  • Load the dashboard page on Google Chrome

  • Right click, select Inspect

  • Click on the Console tab

  • Reload the dashboard to see if there is any error

  • If there is no error, click on the Network tab to see if there is any red error

Fixed

Assignee

Hua Soon SIM [Akeles]

Reporter

Andreas Haaken

Labels

None

Affects versions

Priority

Blocker